Dr. Kropf was a Professor in the Health Policy and Management Program at New York
University's Wagner Graduate School of Public Service from 1985-2013, where he taught courses on
healthcare management information systems and management.
From 1997 to 2016, he was a Visiting Professor at the University of Colorado Denver Business School where
he taught a course in Healthcare Management Information Systems in the Executive MBA Program in Health
Administration. The Executive Program uses faculty from the Network for Healthcare Management, an
educational collective consisting of fourteen universities across the U.S.
He received his doctorate from the Maxwell School at Syracuse University. His doctoral dissertation,
Information Systems in Health Maintenance Organizations: A Study of Data Collection and
Analysis in Community Group-Practice HMOs, explored how HMOs collected and used information for
decision making.
One of his principal interests is in helping health-care professionals to use strategic planning and
management information systems to achieve their organization’s goals and objectives. This is the major
subject of his book, Strategic Analysis for Hospital Management, written with James Greenberg, Ph.D.
and published by Aspen Systems in 1984.
Dr. Kropf has conducted research on how computer and telecommunications systems can be used in
innovative ways in the strategic management of health-care services, and in improving patient and physician
satisfaction. It is the subject of his book Service Excellence in Health Care through the Use of
Computers, published by the American College of Health-Care Executives in 1990.
How hospitals and health system select, manage the implementation of, and assess the value of information
technology is the subject of Roger Kropf and Guy Scalzi, Making Information Technology Work:
Maximizing the Benefits for Health Care Organizations (Chicago: Health Forum/AHA Press, 2007).
His latest book is Roger Kropf and Guy Scalzi, IT Governance in Hospitals and Health Systems
(Chicago: Health Information and Management Systems Society [HIMSS]) published in 2012.
He can be reached at roger.kropf@nyu.edu
Roger Kropf, PhD
© Roger Kropf, PhD 2018
